Frequently Asked Questions
Everything you need to know about shopping luxury resale.
Are your luxury items authenticated?
Yes, every item undergoes a rigorous multi-point inspection by our in-house experts to ensure 100% authenticity before it is listed for sale.
What is the condition of the items sold at Labels Resale Boutique?
We specialize in high-quality pre-owned fashion. Each product page includes a detailed description and a condition rating ranging from 'Gently Used' to 'New with Tags'.
What is your return policy for resale items?
Due to the unique nature of consigned goods, all sales are final. We encourage customers to review all photos and descriptions carefully before making a purchase.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
Can I consign my own designer items with you?
Absolutely! We are always looking for high-end designer pieces. Please visit our 'Consign With Us' page to learn more about our commission rates and submission process.